Hospital Services
Reception
Our team of trained staff is here to guide you, making your visit memorable and rejuvenating.
Patient Relations
Our public relations staff is available throughout the week from 9:00 AM to 5:00 PM to assist you.
Medical Care
We have well-qualified and experienced medical and paramedical staff available round the clock. Our hospital has a tie-up with ASTER RAMESH HOSPITALS, GUNTUR to provide emergency services if necessary.
Visiting Hours
- Visiting Hours: 9:00 AM - 5:00 PM
- Please avoid visiting patients if you have fever, sore throat, flu, or other contagious diseases.
- Children should preferably not be brought to the Foundation.
- Outside food for patients is strictly prohibited.
Lab Services
We provide outsourced lab facilities for both outpatients and inpatients.
Library
A library is available for professional staff and patients.
Wheelchair & Stretcher Services
Free wheelchair & stretcher support is available.
Pharmacy
Our pharmacy is open every day.
Pathyahara Shala
We provide a simple vegetarian diet to our patients, adjusted per the doctor's recommendations based on the patient's health condition.
Laundry Services
Laundry services are available.
Billing & Insurance
All required documents are issued on request. Patients can communicate with doctors and Patient Relationship Officers regarding documents such as medical certificates, admission and discharge certificates, fitness certificates, etc.
Training
Training sessions are provided for medical & paramedical staff throughout the year.
Patient Services
OUTPATIENT CONSULTATION
Anybody seeking the outpatient services can approach the friendly help desk, where one of our trained staff will understand their requirements and guide them.
Doctors are available throughout the week in all of our branches.
- Guntur branch OP timing: Morning 9 AM – 2 PM; Evening 6 PM – 9 PM
- Pothuru branch OP timing: Morning 9 AM – 6 PM
- Vijayawada branch OP timing: Morning 9 AM – 2 PM; Evening 5 PM – 8 PM
- Nagole – Hyderabad branch OP timing: Morning 9 AM – 2 PM; Evening 5 PM – 9 PM
To consult the Chief Physicians, prior booking is required.
INPATIENT SERVICES
Our hospital provides expert treatment to inpatients. After a detailed discussion with the patients and/or bystanders and reviewing the medical records, treatments are advised by the Physicians. Treatment duration is between 15 to 30 days.
DISABLED PATIENTS
Our hospital is committed to meeting the needs of disabled patients. Patient rooms, treatment rooms, and other areas are designed for smooth transportation.
ACCOMMODATION AND FACILITIES
- Different kinds of rooms available (VIP, Deluxe, AC & Non-AC)
- One bystander must accompany the patient
- Personalized care by Nurses and Clinical staff
- Complete privacy and confidentiality of patient records
- Prescription with discharge summary and diet chart provided
- Offshore consultation available via email and phone calls
- Hospital accepts Domestic Master/Visa Credit cards
ROOMS
| Sl. No | Type of Room | Facilities |
|---|---|---|
| 1 | VIP | Amply furnished A/c Room (two beds), attached bathroom, TV, Kettle, WiFi, Balcony View, Hot water, Dhobi |
| 2 | Deluxe Rooms | A/c, Spacious room, separate bed section (two beds), attached bathroom, TV, Open corridor, Hot water |
| 3 | Semi-Deluxe Rooms | Non-A/c living room, bathroom, Two beds, T.V, Open corridor, Hot water |
| 4 | General Ward | 15 bedded general ward, T.V, Attached bathroom, Hot water |
PATIENTS PRIVILEGES
- High-quality care appropriate to patient needs
- Considerate care regardless of race, religion, or age
- Know the name of the responsible physician
- Receive information about illness, treatment, and prognosis
- Receive counseling on treatment cost and payment schedule
- Assurance of confidentiality during examination or treatment
- Medical records assurance
PATIENTS RESPONSIBILITY
- Provide complete and accurate personal and medical information
- Follow the treatment plan as advised by the physician
- Treat hospital staff and patients with respect
- Avoid bringing alcohol, cigarettes, unauthorized drugs, or weapons
- Follow visiting hours (9 AM - 5 PM) and avoid bringing valuables
- Fulfill financial obligations as per hospital policy
- Restrict plastic usage within the hospital
- Follow diet regimes suggested by consultants
